Frequently Asked Questions

Your guide to shopping with Lip Service

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually take 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and intimate apparel are final sale.

How do I find my perfect fit?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your materials sustainably sourced?

Lip Service is committed to ethical fashion. We prioritize working with manufacturers who follow fair labor practices and utilize recycled or organic fabrics whenever possible.