Returns & Exchanges
At Lip Service, we want you to be completely obsessed with your new look, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and garments are free from makeup or fragrance marks to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Carefully place your items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing